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RiverWinds Advisory Board Recommends Opening Membership

The board voted to recommend adding six new groups to the possible membership pool.

could be on its way to opening up membership to several new groups after the RiverWinds advisory board voted to recommend adding six new groups to the possible pool of members Monday night.

The nonbinding recommendation came after the board debated a memo from RiverWinds managers Cristin Veit and Greg Black, who advocated opening up membership to seven groups outside West Deptford residents and employees of West Deptford businesses, in the hopes of pushing membership back up toward its peak.

The board ultimately recommended six of the seven groups, with a cap at 11,300 members, with the aim at putting the center back at a total of 500 business family memberships and adding $237,000 in membership fees to the coffers.

“This is low-lying fruit for this community center,” board chair Jeff Hansen said.

While the board rejected the idea of opening the center to Gloucester County government employees, they recommended opening the doors to county sheriff’s officers, Gloucester County emergency services employees, members of the State Police, members of groups who rent out the facility, families sponsored by current members and senior citizens who live in Gloucester County.

The recommendation would have to pass at the township committee level to take effect, since the advisory board doesn’t have any direct power over the community center.

The decision came after a back-and-forth over whether opening membership would be the right thing to do, and there was a certain amount of dissent over whether to push harder to bring in residents and local employees before flinging wide the doors.

“Even if we could get a quarter of those people back, it would be a good start,” board member Carlton Bogan said.

But board vice-chair Steve Murtaugh argued those who have left the center are gone for good.

“We’re kidding ourselves if we think we’re going to get West Deptford people back,” he said.

Bill Van Kat also argued for a marketing blitz to try to capture workers from local businesses, arguing the center would be better-served by keeping membership close to home.

“At least we’re still maintaining the West Deptford community,” he said.

Membership is down to about 9,300 from the previous high, with various factors—including the shutdown of the and the opening of L.A. Fitness in Woodbury Heights—contributing to the dropoff, Veit said, though that trend seems to be slowing, if not reversing.

“We’re slowly starting to see some of those people come back,” Black said.

Black said the goal of their proposal would be to add 250 business family memberships, which pay the full $948 annual rate, to the rolls.

While the recommendation would be to cap membership at 11,300, Veit and Black said there wouldn’t be any issue adding as many residents who want to join the center, a concern that was raised by committeewoman Denice DiCarlo after the vote.

Ernest Kraus March 20, 2012 at 11:59 am
With a shortfall of $300,000, how else can you generate money? Any shortfall is paid out of the townships operating funds. There is no money tree to harvest.
At many times of the day, Riverwinds is under utilized.
Mr. Mansen March 20, 2012 at 12:36 pm
“This is low-lying fruit for this community center,” board chair Jeff Hansen said. As opposed to what, high-flying fruit??? Great point from our advisory board chair Jeff hansen. Keep up the good work
John March 20, 2012 at 12:50 pm
I hit the gym during what I would call the peak hours. M-F from 6PM-8PM. I can tell you that Monday's at the gym are super busy & I find it difficult sometimes to get on certain pieces of equipment but I can understand that we need to increase membership in order to make up for the deficit. I've also noticed that certain group classes are getting pretty full also (Spinning, Insanity). All I ask is that we be smart about it and never open up the facility to anybody and everybody. I'll be honest with you, the day that the facility opens up to anybody and everybody is the day that I cancel my membership and sign up for LA Fitness. I think RW needs to also be aware and discuss how our competitors (Giant Fitness ($10 a month per person I think), LA Fitness, etc.) are running their facilities and possibly taking away existing or new memberships. I don't see any advertising in the local paper, twitter, facebook, or any home mailings trying to push for new memberships from within the township. How about offering a $20 finders fee to anyone who refers a WD resident/family to sign up for an annual membership. We should be using Twitter and Facebook (both free forms of advertising) to push special promotions for new members, classes, etc. All RW marketing and advertising should be contain links to get to their Facebook, Twitter, and RW website. The RW website did a nice job putting links to their Facebook & Twitter on their home page. Part 1 of 2 parts.
canodit March 20, 2012 at 12:56 pm
I agree. I think widening the customer pool is the best option to boost revenue. The groups that were suggested are all good candidates too, especially considering that there are already a decent number of WD residents among those groups (GC Sheriff, NJSP) who are already members and could provide some free PR to their colleagues who live outside of town and might be interested in joining. If we meet the goal of 500 business family memberships, and in the process add back some local families, the center will be in much better shape. These new revenues could be combined with opportunities for cost savings that could be accrued through some of the possibilities for improved efficiency that have been suggested by those attending these meetings.
croniesboard March 20, 2012 at 01:00 pm
Who gives a flying hoot what this so-called, "Advisory Board" says? These guys are all Chintall's fantasy football and poker buddies, the Republicans hold the majority on an "APPOINTED" board, what the heck did you think they were going to say? This would be like me appointing a bunch of my buddies to an imaginary board and then voting on whatever agenda we want to pass!
What this advisory board says means nothing.....where are the studies that they've done? Where are the facts and statistics? Where is the supposed revenue stream projections from opening up the memberships? Where are the polls? Where is the voice of the people? This is just another ploy by Chintall to run the town how he pleases devoid of any input from the people he represents. He appoints the majority of the board Republican and has them say what Chintall wants them to say...it's quite ridiculous. I am really happy that Transparency is being followed by this regime and that they have done away with the cronyism they campaigned against.
croniesboard March 20, 2012 at 01:16 pm
I agree with the poster John, why doesn't the Council and the people who are PAID to work at Riverwinds try to boost membership via social media and marketing rather than just saying, "We're opening up membership."
Why don't the Riverwinds workers start pounding the pavement and actually do what they are paid to due, rather than just letting membership drop? Where are the answers and ideas that Chintall and Cianfarini promised? Wouldn't you try to think outside the box for new ideas or have current employees market the place like every other gym does in the area? Chintall and Cianfarini just want to come in and start throwing their weight around without even trying to fix the problems. How can this regime, a mere two months in, already want to open-up memberships? They have barely had enough time to even see what the issues are, let alone try to act on them. What are the people who are supposedly marketing Riverwinds doing? Where are all of the studies and marketing plans by this Advisory Board? Where are their facts? What are they basing their final on? The advise of two Riverwinds' employees who evidently don't feel like doing their job and marketing the place the way it should be marketed? This smell is rotten from somewhere.
John March 20, 2012 at 01:17 pm
Part #2: The one thing I'd like some further clarification on if we are going to open up to certain select groups is how did the RW Advisory board exactly defines these two groups ?
A. Members of groups who rent out the facility - Is this for anybody who plans a birthday party there or just for people who rent out the meeting rooms ? B. Families sponsored by current members - This is the one that concerns me the most. If any current RW member could sponsor any other non-WD family, this one has potential to get ugly and attract possible rift-raft if you know what I mean. Just being honest. A few other groups that might be good potential additions: Any local Gloucester County (Fire, Police, and military member). We should market to these groups via flyers and having RW management actually visit these locations personally. I wish I could have made the meeting last night, but I had other obligations. So far I like most of what I hear of their plans to increase revenue/memberships but I think we should keep a close eye on actual attendance in the gym/classes during peak hours versus total memberships. Total membership numbers don't necessarily correlate to actual attendance. So many people sign up after the New Year and never go back which is why actual attendance should be looked at. Just some food for thought.
WDNeedsHelp March 20, 2012 at 01:48 pm
I have visited RW's for a number of different reasons on different days and at different times (not a member). I can honestly say every time I have been there it is empty. The machines sit idle and the gyms are dark and empty. The meeting rooms are occasionally occupied by a martial arts group, but more often than not they too are vacant. I have tried on several occasions to use a one day pass to use the pool in the winter months only to arrive and find they are closed to be "sanitized." ( evidently this means someone has defecated or urinated in the water)
Membership is dwindling for one reason, money. People have lost their jobs (three of my neighbors have joined the ranks of the unemployed in the last three month and are not renewing their memberships) People have had their hours cut and need to decide if a membership at RW's is really necessity or is keeping the bills paid more important. Continued...
WDNeedsHelp March 20, 2012 at 01:49 pm
We need to look at all available ways of increasing the revenue at RW's or sooner or later the costs to operate the facility will be too much to for the rest of the WD residents to pay through their taxes.
Remember, the membership at the facility is now less than half of the total number of WD residents. That majority will eventually say enough is enough and demand something be done about it. I believe that was one of the many reasons Ms Dicarlo and Mr Kintzing lost the election last year. The people are speaking, I would suggest the elected (and unelected officals, Ms Dicarlo) listen and listen good.
DawsSupporter March 20, 2012 at 02:19 pm
No Sam or WDNeedsHelp or whatever you are calling yourself today, Len Daws was the reason Ms Dicarlto and Mr Kintzing lost the election. Evidently Ms Dicarlo seems liek the only one on the current committtee with a brain. Enjoy your one term.
Bryan Littel (Editor) March 20, 2012 at 02:41 pm
They're already doing almost everything you mentioned via Facebook, Twitter and the center's blog:
http://twitter.com/#!/RiverWinds http://www.facebook.com/pages/RiverWinds-Community-Center/20142084995 http://riverwindscommunitycenter.blogspot.com/
Jack Sparrow March 20, 2012 at 03:07 pm
the clowns came out of the woodwork.keep bashing and name calling that will get the job done.as far as len daws,he's a has been like the rest of them dicarlo don't know which end is up.as far as i'm concerned the best way to keep you idiots quit close riverwinds all together.township will save tons of money.it's an eyesore.oh yeh denise wasn';t elected the people didn't want her or daws they voted for the right people and another rep will be added this year in nov,because the people are fed up with the democratic machine.
MAJANDRA DEFINO March 20, 2012 at 05:37 pm
If membership is on a decline there must be a cerifiable reason.Like anything else something new gets old quick or there is something better that comes along.RW was good in it;'s day.I attended the RW advisory meeting last night and SEAN KILPATRICK must have had a wedgie that caused him to have a brain fart.He is going to cost the township unexplained finances regarding the operatiing expenditures of RW's.Sean I hate to say it but you're longevity as a committee person will be shortlived if you don't start doing the right thing.You a disgrace and embarrasment to the political party you were elected to.You need to do some soul searching and quit being the puppet for the g whites along with the other so called democrats.Word to the wise when they elect a new rep committee person that will be your demise because the control you won't have,so think about.
zooriffic March 20, 2012 at 05:53 pm
I am just glad that even a kid like Kilpatrick knows to look at all angles of a situation before hastily jumping to a conclusion with any facts or statistics to back-up those false claims---much like the "Heroin High" comment, the secret Sunoco deal, and now this Riverwinds Fiasco. Seriously, what "basis" is the Riverwinds Advisory Committee (Ray's buddies) using when saying that they are "opening-up Riverwinds to special groups?" Do you discriminate against "other groups?"
I guarantee another lawsuit against this regime in less than a week, that's what they're averaging now. Priceless.
John Hayden March 20, 2012 at 06:10 pm
What "false claims" are you talking about?
For those readers who do, in fact, think for themselves: Isn't it amusing that the anonymous commenting clown brigade keeps repeating the same talking points, like a pull-string doll does? And for all of their complaints, when the Democrats did the EXACT same thing, there wasn't a peep out of any of them?
miriam reichenbach March 20, 2012 at 07:49 pm
i am very happy with riverwinds. i like the facility, the classes, the people and the idea that i recognize my friends and neighbors when i use the gym. if there is to be a change in membership, i'd like to see the studies that were done to show that opening membeship will increase membership over the long term. before any committee makes any decision, there should be evidence that the decision will provde the desired effect.
democrap March 20, 2012 at 09:35 pm
Riverwinds was a democratic adventure to line their pockets with the anticipated cash flow it was going to bring in.However like anything that the democrats do it backfired.Like selling a golf course that cost the taxpayers 9 mil and selling it for 1 mil ingenious.what they should do is privatize the complex,this way it would run like a well oiled machine and let anyone join just like l'a fitness and other fitness privately owned businesses.this way it's out of the hands of the council and if there are any complaint tell it to the owner.these embryotic maggots that come on here and downplay everything and everyone does is just a socialstic worm and don't have the cahoonies to address their idiotic behavior at meetings or otherwise. thw township should get back to the way it was and quit pacifying these idiots that think they know what their doing like dicarlo and kilpatrick ( mommy's boy still lives with daddy and mommy )
ThomasJefferson March 21, 2012 at 02:10 am
=Re: Privatization, no one is buying...
Re: tax base, our taxes some of the lowest in the county, Re: Rep vs. Dem The election is over, committee needs to work together. Re: Rude, insolent remarks solve no problems. Re: Closure. If the facility closes, our township youth will be moved back into the school buildings for youth athletics, thus causing increased cost and wear and tear to the school system. Please stop the ridiculous bickering.
democrap March 21, 2012 at 03:08 am
as long as you have a mixed group on the committee there will be no unity.look at the preceding group all dems all voted the same way never heard any of them disagree.
once the committee is comprised of all one party there will be negativity at every level. wd mary what you are saying that riverwinds is a babysitter for the parents.taxes used to be the lowest.answer to closure statement take some of that school money and put it towards riverwinds if that's where the kids are going. It's obvious that membership has declined and that could be the dems that were getting a free ride it's not free anymore
John Daniels March 21, 2012 at 11:34 pm
Very disappointed in Ray and Sam so far. I had really high hopes for them. They're just acting like the dems did for the last 20 years. Sorry I bought the dog and pony show like I did.
John Daniels March 21, 2012 at 11:36 pm
Also, I will say this.. I hate going to riverwinds anymore. The gym is always crowded whenever I'm there. I know a lot of people, including Jeff Hansen's son, who now go to Giant fitness because its only $10 a month and its not overcrowded. The weight area at riverwinds is way too small. Might be taking hansen's lead and moving to Giant myself.
WDPointGuard March 22, 2012 at 10:17 pm
@ John Daniels sorry but none of Jeff Hansen's children go to giant fitness,considering i'm one of them; but i guess lies like this keep these kind of blogs going. I don't know where this information came from that you speak of but i just thought i would love to verify it and make sure lies like this don't grow. By the way there is a great atmosphere at riverwinds. From the staff to just the building in general. Maybe more people should start getting in shape. thank you for reading have a nice day! Justin Anthony Francis Hansen
Identity Crisis March 23, 2012 at 01:08 am
As long as there are negative remarks about Sam & Ray,that means they are doing there job.Remember the more negativity the more people will decipher how the democrats really are.Case in point.winning this past election.It is only the tip of the iceberg,a couple of more seats to fill and the control will be dominant.cut spending like you said you would is why you gentlemen were elected.And the good people of this comminity recognizes that,so with the handful of democrats that are on this blog doesn't compare to the percentage of the votes that the rep need to win.KEEP UP THE GOOD WORK. Amost 3 months in and the dems are running scared.
RetiredForFun January 18, 2013 at 02:13 pm
I tried to join RW yesterday but was turned down because I am from Camden county. When I toured the facility I fell in love with it. If the membership is concerned with over crowding in the evening why not run a campaign for morning memberships, afternoon memberships and evening memberships or all day. These could be easily differentiated by different colored ID badges. Just a thought. Or open to all retirees like myself from surrounding counties....

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